Question 1

What is a training matrix and why do I need one?

Accepted Answer

A training matrix is a live grid that shows every staff member against every training they need — with completion dates and expiry dates. Auditors, food-safety regulators, aged-care and workplace-safety inspectors all ask to see one. Training Matrix HQ builds this automatically as your staff sign off their trainings.

Question 2

How do staff sign off a training?

Accepted Answer

Each staff member gets a personal QR code. They scan it on their phone, open their training portal (no login), tap the training, read the PDF, answer AI-graded questions in their own language, and sign on-screen. The owner countersigns from the admin dashboard and a certificate is issued instantly.

Question 3

How much does Training Matrix HQ cost?

Accepted Answer

Free forever for 1–5 staff. After that, per-seat pricing kicks in at $2 AUD per staff per month with volume discounts at 26 and 101 staff. Annual billing gets you 2 months free. Cancel any time.

Question 4

Can staff read the training in a language other than English?

Accepted Answer

Yes. Set a staff member's preferred language and Training Matrix HQ auto-translates the PDF content, the AI-generated questions, and their answers into 16 languages including Vietnamese, Arabic, Simplified Chinese, Spanish, Filipino and Hindi.

Question 5

Can I print the matrix for an auditor?

Accepted Answer

Yes. Every staff profile and the whole workspace matrix have an Audit PDF button that produces a controlled document with your logo, workspace name, doc number, revision date and page numbers — matching the format food-safety and quality auditors expect.

Training Matrix HQ — training-tracker and staff sign-off software

What Training Matrix HQ does

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